Problem Connecting to Controller via browser (ubuntu 20.04, Firefox, Brave)

Gianni

Hi,

i am currently trying to set up a new machine to control my robot through the GCC. I am using a freshly installed Ubuntu 20.04 LTS with Firefox and Brave Browser. I installed the browser certificates according to https://docs.motorcortex.io/docs/getting-started/connect-your-pc/linux-install-a-browser-certificate/

However, i am unable to either access the controller gui via the controllers ip-adress in the browser, nor access the motorcortex.desk. I am able to ping the controller and to log onto the controller via ssh.

We've had the same issue accross multiple devices in the past. On my current machine, i can access the controller via browser using chrome and firefox, the desk however only by using Edge or Brave.

Attached a screenshot of the browser console with firefox from the new machine.

Regards,
Gianni

alexey

Dear Gianni,
We are testing our web tools in various browsers but mostly
we are using Chome. Let's try to find out what the problem is.

alexey.

alexey

I just tested Brave an Firefox. With the latest version of the software Brave works fine. Firefox has an issue with the certificate. We will look into this.

Gianni

Hi Alexey, thanks for the reply!

I got the same problem with chrome also.

I noticed, that on one of our older machines where the connection works with all browsers, there is a different certificate installed, called "Vectioneer Intermediate CA". I downloaded this certificate from the old machine and installed it on the new machine and now it works. Could it be, that the controller itself has an old certificate, that is incompatible with the new version that i downloaded from https://docs.motorcortex.io/docs/getting-started/connect-your-pc/linux-install-a-browser-certificate/ ?

Regards